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39669

Mélissa Pilon v. Amex Bank of Canada, et al.

(Quebec) (Civil) (By Leave)

Docket

Judgments on applications for leave to appeal are rendered by the Court, but are not necessarily unanimous.

List of proceedings
Date Proceeding Filed By
(if applicable)
2022-08-17 Close file on Leave
2022-08-16 Correspondence (sent by the Court) to, the applicant and the respondent, Capital One Bank (Canada Branch), RE: Certificate of Taxation
2022-08-16 Certificate of taxation issued to, Éric Vallières
2022-08-16 Decision on the bill of costs, by Capital One Bank (Canada Branch), in the amount of $895.05, Reg
2022-08-16 Submission of the bill of costs, by Capital One Bank (Canada Branch), Reg
2022-07-19 Correspondence (sent by the Court) to, the parties, Re: certificate of taxation (Bank of Montreal, et al.)
2022-07-19 Certificate of taxation issued to, Me Guy J. Pratte (Bank of Montreal, et al.)
2022-07-19 Decision on the bill of costs, by Bank of Montreal, et al., in the amount of $1,149.59, Reg
2022-07-19 Submission of the bill of costs, by Bank of Montreal, et al., Reg
2022-06-21 Bill of costs, (Letter Form), Completed on: 2022-08-05, (Printed version filed on 2022-06-21) Capital One Bank (Canada Branch)
2022-05-20 Bill of costs, (Letter Form), by Bank of Montreal, et al., Completed on: 2022-07-08, (Printed version filed on 2022-05-20) Amex Bank of Canada
2022-03-10 Copy of formal judgment sent to Registrar of the Court of Appeal and all parties
2022-03-10 Judgment on leave sent to the parties
2022-03-10 Judgment of the Court on the application for leave to appeal, The application for leave to appeal from the judgment of the Court of Appeal of Quebec (Montréal), Number 500-09-028597-193, 2021 QCCA 414, dated March 15, 2021, is dismissed with costs to the respondents, Bank of Montreal, Bank of Nova Scotia, Tangerine Bank, President’s Choice Bank, Duo Bank of Canada (formerly Walmart Canada Bank), Manulife Bank of Canada, Laurentian Bank of Canada, Royal Bank of Canada, Amex Bank of Canada, HSBC Bank Canada, Canadian Tire Bank, Toronto-Dominion Bank and Capital One Bank (Canada Branch).

Côté J. and Jamal J. took no part in the judgment.

Dismissed, with costs
2022-02-07 All materials on application for leave submitted to the Judges, for consideration by the Court
2021-07-28 Certificate (on limitations to public access), (Letter Form), (Printed version filed on 2021-07-28) Capital One Bank (Canada Branch)
2021-07-28 Notice of name, (Letter Form), (Printed version filed on 2021-07-28) Capital One Bank (Canada Branch)
2021-07-28 Respondent's response on the application for leave to appeal, (Book Form), Completed on: 2021-09-13, (Printed version filed on 2021-07-28) Capital One Bank (Canada Branch)
2021-07-22 Certificate (on limitations to public access), (Letter Form), (Printed version due on 2021-07-29) Citibank Canada
2021-07-22 Notice of name, (Letter Form), (Printed version due on 2021-07-29) Citibank Canada
2021-07-22 Respondent's response on the application for leave to appeal, (Letter Form), Completed on: 2021-09-13, (Printed version due on 2021-07-29) Citibank Canada
2021-07-21 Certificate (on limitations to public access), (Letter Form), (Printed version filed on 2021-08-03) Canadian Imperial Bank of Commerce
2021-07-21 Notice of name, (Letter Form), (Printed version filed on 2021-08-03) Canadian Imperial Bank of Commerce
2021-07-21 Respondent's response on the application for leave to appeal, (Letter Form), Completed on: 2021-09-13, (Printed version filed on 2021-08-03) Canadian Imperial Bank of Commerce
2021-07-19 Certificate (on limitations to public access), (Letter Form), (Printed version due on 2021-07-26) Fédération des Caisses Desjardins du Québec
2021-07-19 Notice of name, (Letter Form), (Printed version due on 2021-07-26) Fédération des Caisses Desjardins du Québec
2021-07-19 Respondent's response on the application for leave to appeal, (Letter Form), Completed on: 2021-09-13, (Printed version due on 2021-07-26) Fédération des Caisses Desjardins du Québec
2021-07-16 Certificate (on limitations to public access), (Letter Form), (Printed version due on 2021-07-23) Amex Bank of Canada
2021-07-16 Notice of name, (Letter Form), (Printed version due on 2021-07-23) Amex Bank of Canada
2021-07-16 Book of authorities, (Book Form), Completed on: 2021-09-13, (Printed version due on 2021-07-23) Amex Bank of Canada
2021-07-16 Respondent's response on the application for leave to appeal, (Book Form), Completed on: 2021-09-13, (Printed version filed on 2021-07-19) Amex Bank of Canada
2021-06-02 Letter acknowledging receipt of a complete application for leave to appeal, FILE OPENED 2021-06-02
2021-05-14 Certificate (on limitations to public access), (Letter Form), (Printed version filed on 2021-05-19) Mélissa Pilon
2021-05-14 Application for leave to appeal, (Book Form), (7 volumes), Completed on: 2021-05-14, (Printed version filed on 2021-05-19) Mélissa Pilon

Parties

Please note that in the case of closed files, the “Status” column reflects the status of the parties at the time of the proceedings. For more information about the proceedings and about the dates when the file was open, please consult the docket of the case in question.

Main parties

Main parties - Appellants
Name Role Status
Pilon, Mélissa Applicant Active

v.

Main parties - Respondents
Name Role Status
Amex Bank of Canada Respondent Active
Canadian Tire Bank Respondent Active
Capital One Bank (Canada Branch) Respondent Active
President's Choice Bank Respondent Active
Citibank Canada Respondent Active
Canadian Imperial Bank of Commerce Respondent Active
HSBC Bank Canada Respondent Active
Laurentian Bank of Canada Respondent Active
Bank of Montreal Respondent Active
National Bank of Canada Respondent Active
Bank of Nova Scotia Respondent Active
Royal Bank of Canada Respondent Active
Tangerine Bank Respondent Active
Toronto-Dominion Bank Respondent Active
Fédération des Caisses Desjardins du Québec Respondent Active
Duo Bank of Canada (formerly Walmart Canada Bank) Respondent Active
Manulife Bank of Canada Respondent Active

Counsel

Party: Pilon, Mélissa

Counsel
Names
Charles-Antoine Danis
Jean-Sébastien Neault
Contact information
Danis Avocats inc.
119, rue Saint-Charles Ouest , 3e étage
Longueuil, Quebec
J4H 1C7
Telephone: (450) 396-7600
FAX: (450) 396-7617
Email: cadanis@cabinetdanis.com

Party: Amex Bank of Canada

Counsel
Names
Éric Préfontaine
Jessica Harding
Contact information
Osler, Hoskin & Harcourt LLP
1000, rue de la Gauchetière Ouest
Suite 2100
Montréal, Quebec
H3B 4W5
Telephone: (514) 904-8128
FAX: (514) 904-8101
Email: eprefontaine@osler.com

Party: Canadian Tire Bank

Counsel
Name
François-David Paré
Contact information
Norton Rose Fulbright Canada LLP
1 Place Ville-Marie
Suite 2500
Montréal, Quebec
H3B 1R1
Telephone: (514) 847-4747
FAX: (514) 286-5474
Email: francois-david.pare@nortonrosefulbright.com

Party: Capital One Bank (Canada Branch)

Counsel
Name
Éric Vallières
Contact information
McMillan LLP
Ste. 2700
1000 Sherbrooke St. W.
Montréal, Quebec
H3A 3G4
Telephone: (514) 987-5068
FAX: (514) 987-1213
Email: eric.vallieres@mcmillan.ca

Party: President's Choice Bank

Counsel
Names
Stéphane Pitre
Alexandra Hébert
Contact information
Borden Ladner Gervais s.e.n.c.r.l., s.r.l.
1000, rue de laa Gauchetière Ouest
Bureau 900
Montréal, Quebec
H3B 5H4
Telephone: (514) 954-3147
FAX: (514) 954-1905
Email: spitre@blg.com
Agent
Name
Nadia Effendi
Contact information
Borden Ladner Gervais LLP
World Exchange Plaza
100 Queen Street, suite 1300
Ottawa, Ontario
K1P 1J9
Telephone: (613) 787-3562
FAX: (613) 230-8842
Email: neffendi@blg.com

Party: Citibank Canada

Counsel
Names
Robert J. Torralbo
Simon J. Seida
Contact information
Blake, Cassels & Graydon LLP
3000-1, Place Ville-Marie
Montréal, Quebec
H3B 4N8
Telephone: (514) 982-4014
FAX: (514) 982-4099
Email: robert.torralbo@blakes.com

Party: Canadian Imperial Bank of Commerce

Counsel
Names
Yves Martineau
Guillaume Boudreau-Simard
Contact information
Stikeman Elliott LLP
41e Étage
1155, boul. René-Lévesque Ouest
Montréal, Quebec
H3B 3V2
Telephone: (514) 397-3000
FAX: (514) 397-3222
Email: ymartineau@stikeman.com

Party: HSBC Bank Canada

Counsel
Names
Éric Préfontaine
Jessica Harding
Contact information
Osler, Hoskin & Harcourt LLP
1000, rue de la Gauchetière Ouest
Suite 2100
Montréal, Quebec
H3B 4W5
Telephone: (514) 904-8128
FAX: (514) 904-8101
Email: eprefontaine@osler.com

Party: Laurentian Bank of Canada

Counsel
Names
Francis Rouleau
Ariane Bissaillon
Contact information
Blake, Cassels & Graydon LLP
600, boul. de Maisonneuve Ouest
Montréal, Quebec
H3A 3J2
Telephone: (514) 982-4016
FAX: (514) 982-4099
Email: francis.rouleau@blakes.com

Party: Bank of Montreal

Counsel
Names
Mathieu Lévesque
Guy J. Pratte, Ad. E.
Patrick Plante
Contact information
Borden Ladner Gervais LLP
1000, rue de la Gauchetière Ouest
Bureau 900
Montréal, Quebec
H3B 5H4
Telephone: (514) 954-3122
FAX: (514) 954-1905
Email: malevesque@blg.com
Agent
Name
Nadia Effendi
Contact information
Borden Ladner Gervais LLP
World Exchange Plaza
100 Queen Street, suite 1300
Ottawa, Ontario
K1P 1J9
Telephone: (613) 787-3562
FAX: (613) 230-8842
Email: neffendi@blg.com

Party: National Bank of Canada

Counsel
Name
J.R. Kristian Brabander
Contact information
McCarthy Tétrault LLP
2500 - 1000 De La Gauchetière St. W.
Montréal, Quebec
H3B 0A2
Telephone: (514) 397-4273
FAX: (514) 875-6246
Email: kbrabander@mccarthy.ca

Party: Bank of Nova Scotia

Counsel
Names
Alexander L. De Zordo, Ad. E.
Karine Chênevert
Contact information
Borden Ladner Gervais LLP
1000, rue De La Gauchetière Ouest, Bureau 900
Montréal, Quebec
H3B 5H4
Telephone: (514) 954-3191
FAX: (514) 954-3180
Email: ADeZordo@blg.com
Agent
Name
Nadia Effendi
Contact information
Borden Ladner Gervais LLP
World Exchange Plaza
100 Queen Street, suite 1300
Ottawa, Ontario
K1P 1J9
Telephone: (613) 787-3562
FAX: (613) 230-8842
Email: neffendi@blg.com

Party: Royal Bank of Canada

Counsel
Names
Ronald Audette
Paule Hamelin
Contact information
Gowling WLG (Canada) LLP
37th Flr., 1 place Ville-Marie
Montreal, Quebec
H3B 3P4
Telephone: (514) 392-9559
FAX: (514) 876-9559
Email: ronald.audette@gowlingwlg.com

Party: Tangerine Bank

Counsel
Names
Alexander L. De Zordo, Ad. E.
Karine Chênevert
Contact information
Borden Ladner Gervais LLP
1000, rue De La Gauchetière Ouest, Bureau 900
Montréal, Quebec
H3B 5H4
Telephone: (514) 954-3191
FAX: (514) 954-3180
Email: ADeZordo@blg.com
Agent
Name
Nadia Effendi
Contact information
Borden Ladner Gervais LLP
World Exchange Plaza
100 Queen Street, suite 1300
Ottawa, Ontario
K1P 1J9
Telephone: (613) 787-3562
FAX: (613) 230-8842
Email: neffendi@blg.com

Party: Toronto-Dominion Bank

Counsel
Names
Mason Poplaw
Geneviève St-Cyr Larkin
Contact information
McCarthy Tétrault, s.e.n.c.r.l., s.r.l.
2500-1000 De La Gauchetière St. W.
Montréal, Quebec
H3B 0A2
Telephone: (514) 397-4100
FAX: (514) 875-6246
Email: mpoplaw@mccarthy.ca

Party: Fédération des Caisses Desjardins du Québec

Counsel
Names
Vincent de l'Étoile
Sandra Desjardins
Contact information
Langlois avocats s.e.n.c.r.l.
1250 René-Lévesque Blvd. West
20e étage
Montréal, Quebec
H3B 4W8
Telephone: (514) 282-7808
FAX: (514) 845-6573
Email: vincent.deletoile@langlois.ca

Party: Duo Bank of Canada (formerly Walmart Canada Bank)

Counsel
Names
Sylvie Rodrigue, Ad. E.
Matthew Angelus
Contact information
Société d'avocats Torys S.E.N.C.R.L.
1, Place Ville Marie
Bureau 2880
Montréal, Quebec
H3B 4R4
Telephone: (514) 868-5601
FAX: (514) 868-5700
Email: srodrigue@torys.com

Party: Manulife Bank of Canada

Counsel
Name
Christopher Richter
Contact information
Torys LLP
1 Place Ville Marie
Suite 2880
Montreal, Quebec
H3B 4R4
Telephone: (514) 868-5600
FAX: (514) 868-5700
Email: crichter@torys.com

Summary

Keywords

Civil procedure — Class actions — Authorization — Question of pure law — Financial institutions — Banks — Transactions exceeding credit limit — Consumer protection — Applicant seeking authorization to represent classes of consumers in order to determine whether credit limit being exceeded amounts to unilateral increase in credit limit, which is prohibited by applicable legislation — Courts below holding that class action had no possibility of success — Whether consumer’s consent is required before authorizing transaction that results in credit limit set out in credit card agreement being exceeded — Questions of pure law that judge has discretion to decide at authorization stage — Probative value of subsequent legislative history of statute where judge embarks on interpretation exercise — Code of Civil Procedure, CQLR, c. C 25.01, art. 575(2) — Credit Business Practices (Banks, Authorized Foreign Banks, Trust and Loan Companies, Retail Associations, Canadian Insurance Companies and Foreign Insurance Companies) Regulations, SOR/2009 257, ss. 5 and 6 — Consumer Protection Act, CQLR, c. P 40.1, ss. 128.1 to 128.3.

Summary

Case summaries are prepared by the Office of the Registrar of the Supreme Court of Canada (Law Branch). Please note that summaries are not provided to the Judges of the Court. They are placed on the Court file and website for information purposes only.

The federal and Quebec schemes for consumer protection in financial matters prohibit institutions that issue credit cards from increasing a credit limit without the consumer’s express agreement. This case concerns the practice engaged in by these institutions of occasionally allowing customers to carry out one or more transactions that put them over their credit limit temporarily. The applicant alleged that a number of financial institutions, the respondents, were engaging in this practice, which she considered illegal, and sought authorization to institute a class action on behalf of three classes of consumers. The Superior Court found that the question raised by the applicant was a pure question of law that could be decided at the authorization stage. It held that the applicant’s reading of the provisions on which she relied was wrong, and it therefore refused to authorize the class action. The Court of Appeal dismissed the applicant’s appeal. It thus agreed with the lower court’s analysis, finding that there was a clear distinction between increasing a credit limit and exceeding that limit under the applicable legislation.

Lower court rulings

August 23, 2019
Superior Court of Quebec

2019 QCCS 3607, 500-06-000899-183

Application for authorization of class action dismissed

March 15, 2021
Court of Appeal of Quebec (Montréal)

2021 QCCA 414, 500-09-028597-193

Appeal dismissed

Filed documents

The memorandums of argument on an application for leave to appeal will be posted here 30 days after leave to appeal has been granted unless they contain personal information, information that is subject to a publication ban, or any other information that is not part of the public record. You may also obtain copies of the memorandum by filling out the Request for Court records form or by contacting the Court’s Records Centre either by email at records-dossiers@scc-csc.ca or by telephone at 613‑996‑7933 or at 1‑888‑551‑1185.

If you have questions about a memorandum of argument or want to use a memorandum of argument, please contact the author of the memorandum of argument directly. Their name appears at the end of the memorandum of argument. The contact information for counsel is found in the “Counsel” tab of this page.

Downloadable PDFs

Not available

The factums of the appellant, the respondent and the intervener will be posted here at least 2 weeks before the hearing unless they contain personal information, information that is subject to a publication ban, or any other information that is not part of the public record. You may also obtain copies of factums by filling out the Request for Court records form or by contacting the Court’s Records Centre either by email at records-dossiers@scc-csc.ca or by telephone at 613‑996‑7933 or at 1‑888‑551‑1185.

If you have questions about a factum or want permission to use a factum, please contact the author of the factum directly. Their contact information appears on the first page of each factum.

Downloadable PDFs

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The condensed books of the appellant, the respondent and the intervener will be posted here upon receipt of the electronic version, 2 days prior to the scheduled appeal hearing. You may also obtain copies of condensed books by filling out the Request for Court records form or by contacting the Court’s Records Centre either by email at records-dossiers@scc-csc.ca or by telephone at 613‑996‑7933 or at 1‑888‑551‑1185.

If you have questions about a condensed book or want permission to use a condensed book, please contact the author of the condensed book directly. Their contact information appears on the first page of each condensed book.

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Date modified: 2026-02-19